Terms of service
# Terms of Service
**Last Updated: August 18, 2026**
Welcome to **Yunivelle**. These Terms of Service govern your use of our website and your purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.
## 1. About Our Store
This website is operated by **Yunivelle**.
Throughout this website, the terms "we," "us," and "our" refer to Yunivelle. The terms "you" and "your" refer to the person accessing our website or purchasing our products.
Our products are primarily designed for personal use, gifting, home use, and tea-related activities.
## 2. Eligibility
By using our website or placing an order, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
You may not use our website for any unlawful or unauthorized purpose.
## 3. Product Information
We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, and specifications are accurate.
However, slight variations may occur due to:
* Screen and display settings
* Photography and lighting conditions
* Manufacturing processes
* Natural variations in glass or other materials
Such variations do not necessarily constitute a product defect.
We reserve the right to modify product information, specifications, pricing, or availability at any time without prior notice.
## 4. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted.
We reserve the right to refuse, cancel, or limit an order for reasons including:
* Product availability
* Pricing or listing errors
* Suspected fraudulent activity
* Incorrect customer information
* Shipping restrictions
* Other circumstances that make fulfillment unreasonable or impossible
If we cancel an order after payment has been received, we will issue an appropriate refund.
## 5. Prices and Taxes
All prices displayed on our website are shown in the currency indicated at checkout.
Prices may change at any time without prior notice.
Depending on your location, applicable sales taxes, VAT, customs duties, import fees, or other charges may apply.
Unless otherwise stated at checkout, you may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country.
## 6. Payment
We accept payment methods displayed on our website at checkout.
Payments may be processed by third-party payment providers, including PayPal or other payment services.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
We do not knowingly accept fraudulent transactions or unauthorized payment methods.
## 7. Shipping and Delivery
We ship orders to the destinations available during checkout.
Shipping times are estimates and may vary depending on:
* Destination
* Shipping method
* Carrier delays
* Customs processing
* Weather or other circumstances beyond our reasonable control
Once an order has been handed over to the shipping carrier, delays caused by the carrier or customs authorities may be outside our control.
Please make sure that your shipping address and contact information are accurate before completing your order.
If you provide an incorrect address, additional shipping charges may apply.
For more information, please refer to our Shipping Policy.
## 8. Returns and Refunds
Our return and refund procedures are described in our Refund and Return Policy.
Where applicable law provides consumers with mandatory rights that cannot be excluded by contract, nothing in these Terms of Service is intended to limit those rights.
Please contact us before returning any product so that we can provide the appropriate return instructions.
## 9. Product Care and Safe Use
Our glass and tea products should be handled with reasonable care.
Unless specifically stated otherwise, avoid:
* Sudden extreme temperature changes
* Direct exposure to open flames
* Using damaged or cracked glassware
* Using products for purposes for which they were not designed
Always inspect glass products before use. If a product is cracked, chipped, or otherwise damaged, discontinue use.
Yunivelle is not responsible for damage resulting from misuse, improper handling, unauthorized modification, or failure to follow product care instructions.
## 10. Intellectual Property
All content on this website, including but not limited to:
* Brand names
* Logos
* Product photographs
* Videos
* Text
* Graphics
* Product designs
* Website layouts
* Illustrations
is owned by or licensed to Yunivelle and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, republish, sell, or commercially exploit our content without our prior written permission.
## 11. User Content and Reviews
If you submit reviews, photographs, comments, or other content to our website, you represent that you have the right to submit that content.
By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content for purposes related to our business, marketing, and website.
We reserve the right to remove content that we believe is unlawful, misleading, offensive, fraudulent, or otherwise inappropriate.
## 12. Website Use
You agree not to:
* Use the website for unlawful purposes
* Attempt to gain unauthorized access to our systems
* Interfere with the operation or security of the website
* Upload malicious software or harmful code
* Scrape or systematically collect website content without permission
* Impersonate another person or business
* Use our website to conduct fraudulent activities
We reserve the right to restrict or terminate access to our website if these Terms are violated.
## 13. Third-Party Services and Links
Our website may use or link to third-party services, websites, payment providers, shipping providers, analytics services, or other external platforms.
We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
## 14. Disclaimer
To the maximum extent permitted by applicable law, our website and its content are provided on an "as available" basis.
We do not guarantee that:
* The website will always be available
* The website will be completely free from errors
* Product information will always be completely accurate
* The website will be free from viruses or other harmful components
Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded or limited under applicable law.
## 15. Limitation of Liability
To the maximum extent permitted by applicable law, LUMORA shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our liability will not be limited or excluded where such limitation or exclusion is prohibited by applicable law.
Nothing in these Terms is intended to deprive you of any mandatory rights available to you under the laws of your country, state, or region.
## 16. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:
* Natural disasters
* Severe weather
* War or civil unrest
* Government restrictions
* Transportation disruptions
* Customs delays
* Labor disputes
* Internet or telecommunications failures
* Other events beyond our reasonable control
## 17. Changes to These Terms
We may update these Terms of Service from time to time.
When we make changes, we will update the "Last Updated" date at the top of this page.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
## 18. Governing Law
These Terms shall be governed by the applicable laws of the jurisdiction in which Yunivelle is legally established, except where applicable consumer protection laws provide otherwise.
Nothing in these Terms is intended to restrict any mandatory consumer rights available under the laws applicable to you.
## 19. Contact Us
If you have questions about these Terms of Service, please contact us:
**Business Name:** Yunivelle
**Email:** pengvincent43@gmil.com
**Website:** www.yunivelle.com
**Business Address:** 8450 West Sunset Boulevard, Suite 310Los Angeles, CA 90069
United States